FAQ

New to Humanity Mall ?

How Humanity Mall Works
Humanity Mall pays members cash back every time they shop online as well as provide them with the best coupons and deals online. Founded in 2015, Humanity Mall websites have paid over $1 million in cash to its members. That’s why millions of people have joined Humanity Mall, and we’re excited you are ready to start earning cash back, too.

Step 1 – Click!
Start here for all your online shopping.

Step 2 – Shop!
Browse and shop at any of the 500+ online stores.

Step 3 – Get Cash Back!
Shop at the store and earn cash back!

Start Shopping Now!
©2015-2017 Humanity Mall, Inc. All rights reserved.
See all 500+ stores | Desktop Site

Can I use Humanity Mall if I live outside the U.S. and Canada?

Yes, as long as the store you are purchasing from will ship outside of the U.S. and Canada. All cash back payments are made in the available currency(ies) of your selected payment method.

How do I make sure that I am earning cash back?

Purchases you make at Humanity Mall stores are only credited if you start your shopping session at www.humanitymall.com or another Humanity Mall service (like the Humanity Mall toolbar) and click to a store via an Humanity Mall link. As much as we’d like to give you cash back even if you do not start shopping via an Humanity Mall link, we have no way of proving you are our member to the store without your click.

If you click through Humanity Mall and make a purchase, then surf elsewhere on the Web and return to that store and make a second purchase, your second purchase will not earn a cash back reward. (You must click through an Humanity Mall link every time you shop at a store site.) If you use multiple windows on your browser, the window in which you shop at the store must have come from an Humanity Mall link. Also, while virtually all product purchases at the stores are eligible for cash back, there are a limited number of products that do not qualify for cash back. Click here to see a list of exclusions.

Don’t have a password?

Visit Password Help to create your password. Simply enter the email address you signed up and you will immediately receive instructions on how to create your password. By setting a password, you help us protect your privacy and cash back.

How do I join Humanity Mall?

Join for free simply by giving us your email address. We need your address so we can contact you when you have earned cash back. Sign-up or sign-in to get started. You can start shopping and earning cash back as soon as you sign-up.

Why should I use Humanity Mall?

Shop through Humanity Mall, and earn up to 60% cash back at your favorite stores. How? Our stores pay us a fee when you shop. We then share the fee directly with you – it’s just that simple.

Incredible deals don’t end with cash back. We hunt down cut-rate coupons and exclusive offers plus amazing deals on hot products. Unlike any other savings site on the internet, you can layer the deals. Save big by using coupons and getting cash back at the same time! With deal layering, you really stack up the savings.

Best of all, we never charge a membership fee or require mail-in rebate forms. We just send you your cash, no strings attached.

How can I ensure Cash Back shopping with ad blocking software installed?

Members with ad blocking software may experience issues receiving Cash Back.

If you have AdBlock, Adblock Plus or uBlock, you can add or subscribe to the Humanity Mall Cash Back Shopping filter list.

Please note that in some instances, adding the filter will not successfully resolve the issue. If you see ad blocking software warnings after adding the filter, you will need to disable your ad blocking software temporarily during your shopping sessions to properly earn Cash Back.

White-listing www.humanitymall.com will not resolve the issue either. If you white-list www.humanitymall.com, you will not see ad blocking software warnings, but you may not be properly credited for Cash Back.

To ensure Cash Back shopping with ad blocking software other than AdBlock, Adblock Plus or uBlock, we suggest you completely disable your ad blocking software during your shopping sessions

What if store links are not working?

Some programs that you may have installed can update the “Hosts” file of your computer. This may cause problems with the Humanity Mall program. Click here to get information on how to update your host file.

What browsers support Humanity Mall?

Humanity Mall supports the following browsers:

  • Chrome, versions 21+
  • Safari, versions 6+
  • Firefox, versions 15+
  • Internet Explorer (IE), versions 11+
  • Edge, all versions

If you are having trouble logging in and using Humanity Mall, you may need to adjust your browser settings.

Where is my gift card?

Our Customer Care team will review your account and respond as soon as possible.  Please submit the form below with your email and username.

 

Will I start receiving “spam” if I join?

No. Humanity Mall sends two types of emails to its members: customer service emails required to maintain the Humanity Mall program (like cash back credits & payment notifications); and promotional emails featuring especially good offers. You may choose not to receive promotional emails at any time from your account page or by clicking the “unsubscribe” link in an email. We will not sell your information to any third party.

What are “cookies” and how do I enable them?

Cookies are simply text files that allow a site to recognize you when you return. This means you don’t have to log-in again and again. Cookies used by Humanity Mall and our network of stores are completely safe and they are enabled by default with most browsers.

Will Humanity Mall sell information about me or my purchase habits?

No. For more detailed information, please review our privacy policy.

Are my transactions secure when going through Humanity Mall?

Yes. Humanity Mall endeavors to work only with stores providing high levels of security and using Secure Socket Layer (SSL) internet connections to protect the integrity of your transaction.

How secure is my credit card information?

Humanity Mall complies with the Payment Card Industry Data Security Standard to ensure that Humanity Mall accepts, processes, stores, and transmits credit card information in a secure environment.